FleetTime by DesignWorks
FLEETTIME SUPPORT

How can we help?

Answers follow the approved 2.9.13 manual, with the 2.9.14 driver-entry update. Match instructions to your installed version. This is searchable guide help, not conversational AI.

Still need help? Open a support ticket

Support

Help for the
working day.

FleetTime 2.10.0 testing guides

Start with the edition-specific installation steps, then use the illustrated guide for Asset, Equipment and Driver Cards, costs, uploads, approved computer connections and RAM mileage workflows.

Open the illustrated user and technical guide (PDF)   Installation and update guide (PDF)

The quick answers below retain guidance for earlier releases. Use these versioned PDFs for 2.10.0. Back up your complete workspace before updating. This is a testing release; live provider connections require site acceptance.

Your support tickets

Support is handled through your private DesignWorks client account.

View my support tickets

Sign in to check progress, read replies and continue a request.

Create a support ticket

Report an issue or attach reviewed screenshots and files.

Search the user guide

Find illustrated steps and quick answers below.

Quick questions. Clear answers.

Find the next step.

Search by task or by the section you are using. Open the illustrated manual at the relevant page when you want the full workflow.

01

Getting started

Create your users and divisions, then add records or explore fictional demonstration data in a separate workspace.

02

Backup & recovery

Make complete backups, keep their passphrases securely and test recovery into a separate folder.

03

Contact support

Prepare the edition/version, a short description and an anonymised screenshot. Do not send personal driver records through a general enquiry form.